Digital Channels & CX
Mobile, web, USSD, and chat built for omnichannel experiences.
Customer apps, portals, USSD, and conversational AI designed with accessibility, performance, and reliability baked in.
Problems we solve
- Fragmented customer experience across channels
- Slow app performance and poor retention
- Limited visibility into user behavior
What we deliver
- Cross-platform mobile apps (iOS, Android, Flutter/React Native)
- USSD journeys and customer self-service portals
- Chatbots and conversational AI with analytics and personalization
Our process
- 1Product discovery & UX
- 2Build, QA, and launch
- 3Measure, optimize, and scale
Case examples
Telecom
USSD + app combo
NPS +18 with unified CX across app and USSD for rural users
FAQs
Which stacks?
React/Next.js, React Native, Flutter, Node/Java backends, and cloud native tooling.
Do you support analytics?
Yes—GA4, Mixpanel, and in-app telemetry dashboards are standard.